Per the words of Hersha’s founders, there is no greater dignity than that found in service. “Hearts that Serve” is one of our core values and reflects our long tradition of social responsibility and community engagement. We believe that people are our strength. By putting people first, we are able to provide for our guests, support our associates, and have a strong presence in our communities to drive positive change on a local and global scale.
To support our associates, we facilitate comprehensive succession planning and leadership development trainings for rising managers, hold regular performance evaluations, and provide competitive compensation and numerous non-salary benefits.
On a local level, our strategy is to be located in urban markets in the US and work with local partnerships to revitalize the community. For instance, our Ritz-Carlton Georgetown is an adaptive reuse of a former vacant industrial building, our Envoy Hotel supported the revitalization of Seaport, MA, our NU Hotel supports the local art community in Brooklyn, and our Philadelphia hotels support the Bethesda Project, which serves the homeless and helps revitalize neighborhoods throughout Philadelphia.
We also directly support small, local enterprises in our communities. For instance, many of our restaurants source their food from local suppliers. Our Parrot Key Hotel & Villas sources coffee from Baby’s Coffee and key lime pie from Kermitt’s – both businesses locally based in Key West. Furthermore, our Rittenhouse Hotel provides space for Egan Day, a boutique that sells fine jewelry designed and crafted by local Philadelphia designers, while our Cadillac Hotel & Beach Club partners with local studios based in Miami to provide fitness classes, including Nobe and Focused Movement Academy.
Meanwhile, our focus on communities is reflected in our support of national and global programs that help care for those in need. We are fortunate to be in a position to create both awareness and consciousness for our guests and associates on pressing issues, while also helping members of our global communities. Learn more about our #LetsDoGood campaign to help communities around the world gain access to life-sustaining water.

19,779
Hours volunteered in our local communities since 2015

$596,000
Raised for Autism Awareness since 2015

25,000+
People provided with access to clean water for 21 years through funding of EarthView Water since 2014

561,000
New bars of sanitized and repackaged soap sent to developing nations since 2011